REVIEWS
Joan E.
I've had completely excellent service and responses from AHPM so far. Everyone's very professional and pleasant. Service requests are quickly acknowledged and responded to. With so many ways provided to contact the company, it has made my move-in experience so much easier. My property manager, Jess, is attentive and personable. The location is perfect, and in great condition. I'd give AHPM five stars!
William N.
Meghan was fantastic as always. We love our new house and she made the move very easy, showing us flexibility and quick responses to all concerns. A special shout-out to Steve who rescued our money-laden camp chair from the back porch when the lawn man didn't pick up his cash. Thanks for looking out for us!
Jack L.
I am writting this letter to express my sincere appreciation for the property management services I received from tashia Turner. Ms. Turner helped my wife and I rent our property in Lutherville, Maryland in 2017 and 2018.
We were thrust into the position of renting our house when I was selected for a position with the Department of State in London. Prior, I had never rented a property and had no experience in the business. Ms. Turner was a patient and stout advocate in helping us navigate the rental process and securing a lease that was in our family’s interest. She led us through the rental process and worked with us to obtain the necessary safety upgrades and licences.
Through the listing and subsequent occupancy, I never doubted that she was a dedicated representative. She excelled at identifying reasonably-priced contrators and fixing problems quickly. Furthermore, Ms. Turner always presents herself as professiona, kind, and positive. I never saw her have an “off” minute let alone a bad day. The only challenge that we sometimes encountered was that she seemed to be very busy. She seemed to manage competing priorities very well but could have used an extra set of hands from time-to-time.
Additionally, after we decided to sell our house, Ms. Turner has still been on our side even though she has had no incentive to help. Four days after our tenant’s lease expired, our house suffered significant damage from a storm: Ms. Turner worked with our realtor to coordinate the initial inspectiions and repairs. If I had to rent a property in the future, I would not hesitate to contact Ms. Turner.
Abbie S.
I’ve owned my rental property for 14 years and in that time, have found many tenants on my own and have used several property management companies with limited success and sometimes even disastrous results. This time around I used American Heritage and had great results! They found me a well-qualified tenant in record time. The staff was responsive, polite, and very easy to work with. I will never use another company or try it solo again. I could not be more pleased!
Michelle M. and George P.
It has been a positive experience working with Christy Mootz as our agent- she is incredibly helpful and prompt in responding to any inquiries. She is undoubtedly a wonderful asset to your company.
Jud T.
Linda and I are both very pleased with the way you {Lauri Nay, Camp Hill Property Manager} have handled the property and we will be very sorry to lose you as one of our property managers {owner is selling their property}. Too bad we have properties in other states and can’t use you in them.
Konstantina Z.
My experience with American Heritage PM was the best thing happened to me once I moved with my husband in the US. People working there were always very helpful, friendly, responsive and made everything in their power to facilitate our staying. I have no complaint and I would definitely suggest their services to my friends simply because they are the best! I wish only there was an American Heritage PM office in every city. Life would be so much easier 🙂
Tim R.
Hello, my name is Tim R. I rent from American Heritage Property Management in Elizabethtown Pennsylvania. I was given this email address from your Elizabethtown office. I just wanted to inform you how happy I am to be renting from such a fine and reputable company. Unlike most rental companies, these people actually care and show genuine concern and sincerity for your needs. I recently had two repairs done in the home buy some of their subcontractors by the name of Randy S., who did the front door repair, and Chet, who did the water Plumbing work in my kitchen. American Heritage has obviously hired some very fine subcontractors. These guys were not only the best at what they do, but they’re also extremely personable and you feel very comfortable with them in your home. It is actually a fun experience to have a conversation with both of these gentlemen while they’re working. I very much enjoy where I live and the location is phenomenal. The ladies in the office are always extremely personable every month when I go in to pay rent and they get back to me promptly when I have a need. I will wrap this up by saying thank you for all the wonderful service and for allowing me to continue to be a tenant here. I have lived all over this world when I was in the service and I have never dealt with a finer company anywhere. I just wanted to give credit where credit is due and wanted to acknowledge them as being the best in their trade. Thank you very much for your time in reading this and happy holidays to all. Take care.
ET J.
My wife and I recently moved into a single family house that American Heritage manages. After being in the house a week we identified a number of small but important house maintenance issues that needed to be addressed. I contacted the property manager first by phone and then gave him greater detail by email. The manager, Joe, gave us a date and time when to expect the maintenance person which was within two days of the first phone call. In addition the maintenance man called to confirm the issues so he would be prepared. Upon meeting the maintenance man we found him to be very knowledgeable and professional. All issues were fixed quickly and cleanly. Our dealings with American Heritage to be positive.
Sally J.
I have been renting through this company for the past 3 years. I have had no problems with communication and as far as the the maintenance dept. goes, they seem to be on the ball. As with any vendor (Plumbing/HVAC/Electrical etc) It is rare to be able to get someone to your home within the hour !! Patience is a virtue. I had a few issues with my home and within 3 days I had them fixed and done correctly. I had also recently lost my job and they worked with me with my rent payments until I got back to work. I was not able to get an appointment with my Property Manager for about a week to be able to really talk to him, which is typical for this type of business. He was busy doing his job, and I am not the only tenant. I would recommend this company over any Property Management Co that I have dealt with in Lancaster County.
Dave E.
Ty, you guys been great. I want to stick with you for all my PROPERTIES.\
Rosaura R.
I have been renting from American Heritage for almost two years. Everything has been great. I saw the apartment twice before signing my lease. They made sure carpet was cleaned and painted. My property manager is Frank Doman. Really nice guy. I am looking to move now because I need a bigger place. I would love to be able to find a bigger place with them. Would recommend them to all my friends.
Marge B.
Meghan Fluharty at the Elizabethtown office has done an excellent job managing my properties. When I have a vacancy she finds me a new tenant faster than I imagined possible.
Latrice A.
Awesome staff.
Amy H.
I rent from the York office, I had 30 days to be out of my house, Teresa made sure all the paper work and move in was possible within days. Im thankful for the quick and hard work that was put into the last day.
Wanda S.
Rented my new apartment through this company. Very professional!
Thomas H.
These people are real professionals, and I had a very good experience with them for the time I rented with them. They don’t play games or tolerate nonsense, which is probably why there are negative comments above. People don’t like to be held accountable. Five stars for Teresa Gurreri who handled my case for the duration.
Bea G.
They are my landlord. Staff are helpful and professional. As far as landlords go, they are great. Glad they are mine.
Aaron M.
Great property management company. Natalie Remigio is really good to work with!
Erin G.
Happy landlady!
Jerry K.
Writing to provide Lauri Nay a huge pat on the back and great job managing my rental for the past 9 years, including the accounting team associated with American Heritage rentals! Lauri did an amazing job keeping me informed regarding any maintenance issues to include providing solutions to all concerns through the years! Lauri is an amazing professional who knows how to work with people and will go the extra mile to support her customers! Thank you, Lauri, for all you support over the past 9 years.
Alex
The team at American Heritage has been friendly and supportive throughout my time residing at one of their properties. Excellent communication, and amazing personal service! Would easily recommend to anyone looking for a property to rent!
